All point adjustments that lead to negative balance will now reset the balance to 0 points
Any adjustments that will create a negative balance will reset the customer's total point balance to 0.
Update summary
Point balance management update
easyPoints does not allow a negative value as customer's point balance. Therefor, all adjustments that try to subtract more than the customers own would end up as an error, and in this case the adjustment itself was completely ignored. This was causing issues in limited situations.
By this update, easyPoints will no longer ignore the entire order, but will reset the balance to 0 points, using the "Balance reset" allotment.
Please contact our support team if you have any questions.
Lunaris support address:easypoints@lunaris.jp